“Thanks Pat for making this simple – you have been fab!”
“Thanks for your realistic valuation originally, and your honesty. I will be happy to recommend you to work colleagues.”
“I just wanted to drop a line to thank you for your service. Buying and selling houses is never easy, but I think that you will agree that our particular sale was rather trying. All of you at Leonard Gray have been every helpful. But I must single you out for particular praise. You have done what you said you would do and I feel that you have gone the extra mile. You have been reassuring and helpful and chased other parties when I could not. It was so reassuring to know that you were helping me out. I would not hesitate in recommending Leonard Gray, and yourself in particular, as an estate agent. You have been really terrific!”
“When I looked on-line Leonard Gray had more photos than other agents and they were of better quality. You are keeping me totally up-to-date without being overbearing and usually let me know the latest position without my having to ask.”
“Yes. I am pleased I let the other agent go and stayed with Leonard Gray. Andy explained the position to me very well and I would recommend him and the team to anyone.”
“I had 3 agents round for a valuation and Andy was the only one who was up front about the costs. He brought paperwork with him showing other properties in the area which he had sold and said that Leonard Gray always ensured the buyer could afford”
“The buyer of Waterhouse Street has just popped in to say how much he has liked dealing with us from start to finish. He couldn’t believe he didn’t have to chase us and was kept informed of progress.”
“We got the change of title details through today and thought we’d write a final email just to say thanks for all your work to get us moving! It really is much appreciated. It’s great to have had such professional people on our side when the process was dragging on a bit.”
“Andy has been very thorough and very helpful in guiding us through the process.”
“We think it is an advantage being part of a Solicitors practice as Andy is far more professional than other estate agents.”
“This was a very stressful time and the way you both managed the situation was fantastic.”
“We just wanted to thank you and Kirsty for all your hard work progressing our conveyancing to completion. We were really pleased with how you managed the, sometimes difficult, process and always worked in our best interests throughout. As is too often the case when many people are involved in these chains the communication breaks down but thanks to your efforts you provided us with clear and concise updates at each stage making the whole process much less stressful.”
“The service you provided has been of the highest quality and was very much appreciated.”
