When choosing an estate agent to represent your best interests in your sale you have a variety of agency styles from which to choose. However, the greatest differentiator is whether you employ an independent agency or one that is a member of a national “corporate” chain.

A recent TV documentary gave an indication of some of the risks associated with appointing an agency such as the High Street corporates featured in the programme, whose agents appear to be heavily incentivised to sell mortgages to their buyers.

Issues raised included preference being given to offers from buyers who took out mortgages through the agency, properties being withdrawn from the market when under offer to a “favoured buyer” who also received “priority viewings” on new properties. All of these practices are unlawful. Whilst the corporate head office responses were predictably responsible, with individual agents being suspended, it does highlight the displaced loyalties that can be prompted by an over-emphasis on the sale of ancillary services.

Whilst a national presence and standardised procedures may appear impressive, are they relevant or meaningful locally? Just like the mighty burger chains – you know what you’re getting, but is that what you really want? Will you regret it?

At Leonard Gray Estate Agents, we never forget whom we represent – our client, the seller. We encourage offers from as many buyers as possible so that you ultimately have the greatest choice of buyers and resultant chance of a successful sale. Our reputation in the Chelmsford area is based on fairness combined with proactivity and integrity combined with results. We’d like to keep it that way!

Should you be contemplating a sale, please feel free to contact us on 01245 266765 for a free no-obligation market appraisal of your property.

Andrew has been an estate agent for over 43 years, with over 25 of those at Leonard Gray. As branch manager he sets the firms ethos for honesty and going the extra mile, helping people move home with the minimum of stress.